This feature is only available on FileZilla Pro, if you didn’t buy it yet you can buy FileZilla Pro from our Store.
To receive priority support from FileZilla Pro staff, register as a FileZilla Pro customer on our Customer Support forum.
Please follow the next steps to register.
- Open https://customerforum.filezilla-project.org/ in an internet browser.
- Click on Register.
- Read the terms of registration and, if you agree to the conditions, click on I agree to these terms.
- Enter a User ID in the Username field. This can be any identifier you choose, such as a nickname. Since it
will be visible to other forum users, consider avoiding using your email address. - In the Email address field, enter the email address with which you bought FileZilla Pro.
- Enter a password in the Password and Confirm password fields.
- Enter the order number from your FileZilla Pro purchase in the Order Number field.
- Enter other information if desired.
- Click on Submit.
If you have trouble registering on the forum, email info@filezillapro.com for assistance.
Mac App Store customers
If you purchased FileZilla Pro through the Mac App Store, the registration on the forum works a bit differently.
Follow the steps below:
- Go to Help > Customer Support Forums…
- In the FileZilla Pro Customer Support Forums dialog box, enter the email address associated with the Apple Account you used to purchase the subscription.
- Click Validate.
- If validation succeeds, a Receipt validation successful dialog box appears, showing your order number.
- Click Copy to Clipboard to copy the order number.
- Click the Open Customer Forums Signup Page link and complete the registration in your browser.
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